Privacy Policy

Introduction

Cleveland Logistics Group (“CLG,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy applies to all interactions with CLG, including our website, email, and SMS/text messaging communications. It explains how we collect, use, store, and protect your personal information, and how you can manage your data.

 

Information We Collect

  • Personal identifiers such as your name, email address, and phone number
  • Communication details, including emails and text messages
  • SMS/text messaging opt-in information
  • Any other information you voluntarily provide when contacting us

 

How We Use Your Information

  • Communicate with you, including through email, phone, and SMS/text messaging
  • Deliver updates, alerts, and important service information
  • Provide and improve our services
  • Comply with legal obligations and protect against fraud or unauthorized activity

 

SMS/Text Messaging Compliance

When you opt in to receive SMS/text messages from CLG:

• Message and data rates may apply.
• Message frequency may vary.
• You can opt out at any time by replying STOP.
• For help, reply HELP or contact us at info@clevelandlg.com.

We collect your mobile phone number and may associate it with other information you have provided to us. We use this information solely for the purpose of delivering the text messages you have requested, such as general communication and account updates.

We may share your phone number with third-party service providers (such as carriers and messaging platforms) strictly to enable text message delivery. These providers are not authorized to use your information for any other purpose.

 

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information with trusted service providers who assist us with operations, technology, and communication delivery. These providers are bound by confidentiality and may not use your data outside of providing contracted services.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Data Storage and Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Opt-Out and Data Deletion

You may opt out of receiving SMS/text messages at any time by replying STOP to a message. You may also request deletion of your data or opt out of other communications by contacting us at info@clevelandlg.com. We will process such requests in accordance with applicable law.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.

 

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Cleveland Logistics Group
Email: info@clevelandlg.com